1. Orders and shipping

When you place an order, you will receive an automatic order confirmation email. You will receive another email with a tracking number once your order is shipped.  

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The products are shipped from Germany. Please allow 1-4 working days for your order to be processed. 

All customs fees and duties for non-EU orders must be paid by the customer.

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Shipping costs: 

Free international shipping for orders over 350€.

For orders below 350€, the shipping costs are as follows: 

within Germany: 6€ 

within EU: 12€

within Europe (non EU): 17€ 

Worldwide: 45€

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2. Returns

Should there be any issue with the item or in case you change your mind upon receipt, you can return your item within 2 weeks. 

To do this, please send an e-mail to hello@ccy-currency.com, where you will receive a shipping label and any other necessary documents. The shipping costs will be deducted from your refund amount upon receipt of the returned goods. 

 

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